Call Transcriber support

Something not working? Tell us here. You get a ticket number right away, and our team answers by email within 24 hours.

Use the email you sign in with, so we can find your account.

We use your email and message only to answer you (privacy policy). Never include passwords or card numbers.

Quick answers

  • Payment done, but the app still shows the trial? Open Settings > Account > Refresh in the app. It updates by itself within a minute after paying.
  • Didn't get the sign-in code? Check the spam folder, then use "Send a new code". A code works for 10 minutes.
  • Cancel or change your plan, download invoices: your account > Manage subscription.
  • Refunds: see the refund policy.
  • More in the FAQ and the guides.

You can also email support@tacassist.com directly.